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How to switch from Happy Meal Prep without losing customers

A step-by-step plan: paperwork first, build in parallel, import with consent flags, rehearse a week, announce, move the domain last.

Meal Prep Partner team, 2026-11-10

Moving a meal prep business between platforms is a logistics problem, not a technical one. Orders are in flight every week, customers have saved cards and points, and your pickup partners expect bags on the same day. Here is the order that works.

1. Paperwork before anything

Find your signed order form and your renewal date. Happy Meal Prep's published terms describe an annual term with a notice window and an early-termination fee; your form may say something different. Give notice inside the window or you may owe another year.

2. Build the new store while the old one runs

Paste your current site into a builder that reads it. Confirm the meals, photos and colours. Set channels and cutoffs to match what customers know. Don't change the offer in the same week you change the platform.

3. Export and import

A staff member downloads the customer, order and meal exports from your Happy Meal Prep admin. Import them: meals matched by name, customers de-duplicated by email and phone, consent flags preserved so your first text campaign is legal, order history kept for reports but never used to change anyone's balance.

4. Rehearse a full week

Publish a menu, place orders through every channel, print the production report, pack from the fulfilment screen, send the order-ready text to yourself. Fix what's wrong while nobody is watching.

5. Announce, then move the domain

Send one email and one text from the new system. Customers sign in with the same email; saved cards are re-entered once. Move the domain between a cutoff and the next menu release so no orders straddle the change. Keep the old store as a redirect for a week.

Our switching page has the detailed version, and you can join early access to see your own store built from your site.

Early access, a few kitchens at a time

Get your store built from your website.

Leave your website and email. When your spot opens, we build your storefront from your site: your logo, your colours, your meals, your photos. Then you decide.

Works with Happy Meal Prep, Shopify, WooCommerce, Wix, Squarespace and most other sites.