Switching
Leaving Happy Meal Prep without losing a customer.
A plan for the move, written by people who have done it for a $1.5 million meal prep company. Nothing goes dark, nobody gets a surprise email, and your domain moves last.
First, check your paperwork
Happy Meal Prep's published terms describe a 12-month term, a notice window before renewal, an onboarding charge and an early-termination fee. Your signed order form is what actually applies to you, and it may differ. Before you give notice, find your renewal date and your notice window, and have someone read the clause about customer lists and recipes. We'll help you work out the timeline; we won't give legal advice.
Then build your new store while the old one keeps running
- Paste your current site into the builder. Your logo, colours, photos, meals and story come across in minutes. Get early access and we'll build yours from your site.
- Export from Happy Meal Prep. A staff member downloads the customer, order and meal exports from your admin. You never share your HMP login with us.
- Import. Drop the files into your dashboard. Meals match by name, customers de-duplicate by email and phone, order history comes in for your reports only (it never changes anyone's points or credit), and email and text consent flags are preserved so you stay compliant.
- Rehearse a week. Build a menu, place test orders through each channel, print the production report, pack from the fulfilment console. Your team learns the new store while customers still use the old one.
- Announce. When you're ready, send the email and text we've drafted from your dashboard. Customers sign in with the same email; saved cards are re-entered once at the processor.
- Move the domain. Two DNS records, checked automatically, SSL issued. The old store can stay up for a week as a redirect.
What comes across, and what doesn't
| Comes across | Needs a step |
|---|---|
| Meals, descriptions, prices, dietary tags, photos | Macros and allergens if HMP's export lacks them (a spreadsheet fills the gap) |
| Customers: name, email, phone, addresses, consent flags | Saved cards: re-entered once by the customer at your processor (card data is never exportable, by design) |
| Order history for reports | Loyalty balances: imported as a balance you confirm, not recalculated from history |
| Pickup locations and hours | Delivery zones: redrawn in minutes from your zip list |
Timing
Most companies run the new store in parallel for one to two weeks. The switch itself is one afternoon, done between a cutoff and the next menu release so no orders are in flight.
Early access, a few kitchens at a time
Get your store built from your website.
Leave your website and email. When your spot opens, we build your storefront from your site: your logo, your colours, your meals, your photos. Then you decide.
Works with Happy Meal Prep, Shopify, WooCommerce, Wix, Squarespace and most other sites.